Years ago when I stepped into a leadership role, I never anticipated how often I would be expected to step outside of my comfort zone and face my fears. Through the years the one key lesson I've learned is if you do not face the fear – whatever it is - you will go right back around that mountain until you do.
Know Me! Surprise Me! Make It Easy For Me! Those three simple statements say so much and should be very easy to do, but it seems like in the world of knowing your consumer and how to best meet their needs it is very difficult. These three principles are no negotiables as a leader within any organization I am a part
Two weeks ago I began the series "It's Not About You! - Leadership Principles to Live By". This week I want to focus on a new podcast I was introduced to by one of my team members, James Kanka (James, thank you for this amazing tool in my life.) Forgive me for a moment; I have to tell you about James. James is a passionate learner &
Are you listening to me? Over the past ten years in my career I have had the privilege to meet with hundreds if not thousands of consumers from all walks of life. In this journey, I have focused primarily on well-being and what we could do to enhance one's well-being. I have come to one conclusion, WE CAN'T! All we can